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Return Exchange and cancellation

Return Exchange and cancellation 


Return and exchange

We do not accept any return or exchange of our products, as our products are checked thoroughly for quality and damages. Shade of colour may vary slightly depending on the screen of mobile phones, tabs, and computer screens. In case of  any other problem please call our customer care number 918861759090/ 918363597474 [between 10.30 a.m and 6.30 p.m IST]

 

 

MAINTENANCE

Silks are to be strictly dry cleaned only. Other products can be delicately washed at home. But the discretion is the customers.

This is only our recommendation.

CANCELLATION :

How will I get refunded for the cancelled orders and how long will this process take?

In case of cancellation before shipment, we initiate the return within  24-48 business hours after receiving the cancellation request.

·         For payments done through credit/debit cards or net banking, the refund will be initiated to the same account from which the payment was made within 24-48 business hours of us receiving the products back. It may take 5 business days for the amount to reflect in your account.

·          *Post 24-Hour Period:*

 No cancellations will be accepted after 24 hours from the time of purchase

 

Contact for Cancellation:

Customers must contact our customer service team via [contact information] to request a cancellation.